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Refund Policy
The Cancel and Refund Policy establishes the conditions under which customers can receive a refund or can cancel their contract. Jowib Technologies has a straightforward approach to refunds and cancellations.
We at Jowib Technologies strive to provide you with high-quality services, but if we are unable to meet all of your needs as outlined in the contract, we are liable to refund your entire payment within the agreed timeline.
Although we take a deadline-driven approach to all we do, if we are unable to complete the contract by the deadline, we will reimburse all advance deposits.
If the contract is structured around milestones, the client is only eligible for a refund if a specific milestone is not met.
If a customer acquires three services from us and the first two are delivered satisfactorily but the third is delayed, the customer is entitled to a refund for the third service.
If we agreed to start the project on a specific day but did not start on that same day, the customer might request a direct return of the advance payment or even cancel the project depending on the circumstances. We will not give a refund if we have previously informed you about the delay.